Refund and Order Cancellation Policy for OkayFy
Last updated: October 25, 2024
30-Day Money-Back Guarantee
At OkayFy, we’re committed to your satisfaction. That’s why we offer a 30-day money-back guarantee on all purchases. This means you can try our services risk-free and request a refund within 30 days if you still need more.
When Can You Get a Refund?
- Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe due to our negligence or oversight, you may be eligible for a full or partial refund.
- Service Quality Issues: In some instances, if the quality of our services doesn’t meet your expectations, we may consider a refund or other resolution.
How to Request a Refund
- Contact Us: Contact our dedicated customer support team to initiate the refund process.
- Provide Details: Clearly explain the reason for your refund request, including any relevant order numbers or specific issues.
- Review Our Policy: To ensure eligibility, familiarize yourself with the terms and conditions outlined in our full refund policy.
What’s Not Refundable?
- Violations of Service: If you breach our terms of service, such as running multiple promotions simultaneously or using our services unethically, you may forfeit your right to a refund.
- Force Majeure Events: We are not responsible for delays or disruptions caused by factors beyond our control, such as social media platform outages or internet connectivity issues.
Order Cancellation
You may cancel your order and request a full refund before we start processing it. However, once the order is in progress, cancellation may not be possible. If you need to cancel, please contact our support team immediately.
Still, Have Questions?
For more information or to address specific concerns, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure a positive experience.